File Transfer

We now recommend the following programs, (freeware/shareware) to upload files
via ftp to Griffin; Cyberduck for Apple Mac format and FileZilla for PC format.
Cyberduck and FileZilla are the two main programs tested that will not cause
connection errors.

We have found the following will continue to cause connection errors; Fetch for the
PC and RBrowser for the Mac, this is not to say that other FTP software applications
will not work, but we can not guarantee that you won’t experienece connection errors.
We have Complete ‘step-by-step’ instructions for both Cyberduck and FileZilla
available upon request, either via contact with the Sales Rep, CSR or Pre-press
departments.

The following, are very important guidelines to follow when uploading files to the FTP
site, making sure the safe arrival of all of your files;

• If anything other than a pdf file is to be supplied, it is recommended that all files
required; fonts, images and native application, are placed into 1 folder and then
either compressed or archived, as this will help protect files against corruption during
transfer.

• Make sure file name is part or all of the JOB TITLE as well as the COMPONENT,
these are both needed to correctly pull down and identify a file, e.g.
Job_title_CVR, Job_title_TXT, e.t.c

• If a file is resupplied due to late corrections or incorrectly supplied, it pays to
always change the name of the file to represent it is the latest version, (to avoid
potential confusion between versions), e.g. Job_title_CVR_R2

EMAIL

For files that are under 6MB, for fast transfer, you can still use email as a method of
transfer, this could be full files, or corrections, anything larger than 6MB is
recommended to use FTP or burning files to disc and sending through to Griffin.
If sending any type of Native file through, it is always recommended that the files are
compressed/archived into 1 clearly named folder, (relative to the job title), this way
you can better ensure that the files remain un-corrupted, as it is common for files to
corrupt during email transfer.